Travel workflow automation
Auto lead capture, follow-ups and operations on autopilot.
A visual builder for the work nobody should be doing by hand. Lead arrives, assign and acknowledge. Booking confirmed, send the WhatsApp, issue the supplier voucher, create the ops task, schedule the balance reminder — every time, without anyone remembering.
- Ops hours saved monthly
- 410
- Steps run per booking
- 12
- Manual errors
- −87%
Capabilities
What Workflow Automation does.
Visual trigger-action builder
Compose flows on a canvas with branching, delays, conditions and parallel paths. No code, and no waiting on us.
Triggers from every module
Booking confirmed, payment received, deposit overdue, allotment release approaching, document missing, review received.
Actions across the platform
Send a message, create a task, update a record, notify a supplier, call a webhook, generate a document, move a deal stage.
Test before you ship
Dry-run a flow against a real past booking and see exactly what would have happened, before it touches a live traveller.
Full execution log
Every run recorded with inputs, outputs, timing and errors — so when something misfires you can see precisely why.
Guardrails
Rate limits, quiet hours and approval steps stop an automation from messaging two thousand travellers at 3am.
From first step to finished.
Choose a trigger
Start from an event, a schedule, or a change in any field across the platform.
Add conditions
Branch by destination, value, market, agent or anything else on the record.
Define actions
Chain the messages, tasks, updates and webhooks that should follow, in order or in parallel.
Test, ship, watch
Dry-run against history, publish, then monitor the execution log and adjust.
- Webhooks
- REST API
- Zapier
- Slack
- Google Sheets
- Every TouringTour module
- Do we need a developer to build automations?
- No. The builder is visual and most flows are assembled by operations staff. Webhooks and the API are there when you want to go further.
- What happens if an automation fails halfway?
- The run stops at the failed step, records the error, retries where it is safe to do so, and alerts the flow owner. Completed steps are never silently repeated.
- Can we stop an automation that is already running?
- Yes. Any flow can be paused instantly, and scheduled runs can be cancelled in bulk before they fire.
Explore the rest
Workflow Automation works better with the others.
CRM
Lead management, follow-ups & traveller 360°
Trip Studio
Itinerary builder, quotations & FIT/GIT packages
Communication Studio
WhatsApp campaigns, follow-ups & omnichannel inbox
Booking Studio
Booking engine, vouchers & live GDS inventory
Supplier Management
Contracts, markups, supplier ledger & payouts
Content Studio
SEO blogs, landing pages, webinars & podcasts
Website Builder
B2B and B2C travel portal on your domain
Get started with TouringTour today
Thirty minutes on your actual itineraries and suppliers. No card required.